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Returns & Exchanges

We want you to love your handmade vegan beauty products, but we understand that sometimes a match isn't perfect. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Email our support team with your order number and a brief reason for the return to receive your prepaid shipping label.

  • 2.
    Prepare the Package

    Carefully pack your unused items in their original eco-friendly packaging to ensure they remain protected during transit.

  • 3.
    Ship It Back

    Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving the label.

  • 4.
    Receive Your Refund

    Once our artisans inspect the returned items, we will process your refund to your original payment method within 5-7 business days.